You can contact us by completing the form below.
Please contact one of the e-mail addresses below for specific questions:
- For questions about visits, please contact booking.klm@warheritage.be
- For general questions, please contact info@warheritage.be
Our Museum is thoroughly concerned with the quality of its services.
Do therefore not hesitate to inform us of any remarks you might have.
This can be done by filling out the form above.
By sending us an e-mail:
klachten.plaintes@warheritage.be
Or a letter addressed to
Complaints coordinator
War Heritage Institute
Parc du Cinquantenaire 3
1000 Brussels
mentioning your name, address, e-mail and telephone number.
You will receive an automatic reply confirming your action and a personal answer within 30 days.
Still not happy?
If you feel you were not or inadequately helped, you can contact the
Federal Ombudsman
Rue de Louvain 48
1000 Brussels
or call 0800 99 961 free of charge or e-mail
contact@mediateurfederal.be